There has been a terrific requirement for digitized solutions among the people as their lives are becoming lazier with each passing day. Due to such a scenario of demands for applications in the market, the entrepreneurs have also started inclining toward developing these platforms.
As per resources, 89% of enterprises are planning to switch or have already shifted themselves online by adopting digital strategies. It is because of the widespread use of various categories of applications among people. Especially the usage of super apps have been bolstered nowadays. In this post, you will learn about multi-service solutions, why merchants tend to have them for their enterprises? And how can they get them?
There are many ‘Super Apps’ aka ‘Mega Apps’ launched in different regions across the globe. Some of its examples are Gojek from Indonesia, Rappi from Latin America, Snapp from Iran, Paytm from India, and many others from various locations worldwide. Despite all of them achieving a considerable rise, Gojek came out to be the giant player, who gained fame across the entire South East Asian region by receiving 38 million downloads in 2022.
Hence the entrepreneurs are willing to get super apps for their businesses. But what do they mean? Let’s know a bit about them.
What are Multi-Service Solutions?
Multi-Service solutions allow entrepreneurs to step into the on-demand market. In fact, the name itself suggests that entrepreneurs can start providing numerous categories of services from a single application to their customers by combining almost every business segment.
The users receive an all-in-one online marketplace through which they can get any job kind of done in a minimal time. That might be a reason behind their preference for super apps. Gojek holds a significant position because it is one of the oldest firms offering a wide range of services under one roof to the people. Alongside, it has also been upgrading constantly according to the changing consumer needs.
Thus, the local merchants are motivated to get a multi-service solution like gojek for their enterprises, which would probably help them secure a reputed position among the customers and in the market. So let’s know the specific reasons behind merchants building a multiple service platform.
Why are Most Merchants Tending to Build Multi-Service Platforms?
There are several reasons existing behind the temptation of merchants to get their ventures embedded with multi-service applications, so what are they? Consider each of them mentioned below:
Major User Preferences
As the users considerably prefer to use these applications to get all their needs satisfied from a single spot. Their priorities for visiting traditional ventures are decreased to a great extent which compelled the business owners to create their super apps.
Lower Development Costs
Although the vendors are forced to build these platforms, they get rapidly convinced to develop them because of lower development costs than building individual and customized service apps for their ventures.
Reduction of Hassles
Now, it is evident that everyone likes reducing challenges in their work. Similarly, merchants are attracted to get these apps for their business as they can accomplish their tedious tasks without any hassles. Moreover, it helps them to raise the accuracy of their enterprise.
As compared to the conventional approach, the online multi-service solution seems to be quite affordable for business owners. It is because the platform only goes for maintenance when any technical glitches take place, and they occur in rare proportions.
The aforementioned reasons might be the ones forcing them to build multi-service platforms. Now how they can develop them is stated next.
How Can Merchants Get Them Developed?
By performing some essential steps mentioned below, the business owners can get the solutions for their enterprise, offering various services to their customers.
Perform Thorough Market Research
Analyzing the market includes studying your existing competitors, features people like they provide through their application and several issues that users face in the rival’s platforms. Knowing all those aspects would help you to differentiate your solution from others.
After performing research, you as a merchant need to make the blueprint of the platform you want to be created. It includes listing features and specific business requirements that are needed to be fulfilled, which will help them to create a prototype describing the look of the solution and its working.
Decide Tech Stuff to be Embedded
By finalizing the requirements and attributes for the platform, you need to determine a specific tech stack from numerous technologies keeping in mind the pre-decided attributes. It also helps to satisfy the purposes of the venture efficiently. After that, you need to decide the budget for creating the platform.
Analyze the Pricing Packages of Various Companies
Now, after determining the tech stuff, you need to survey the development packages of many companies. Select the firm whose pricing plan suits your budget decided earlier and as per all the requirements of the venture are fulfilled.
Crack a Deal With Appropriate Development Partner
Communicate with a trustable development company, shake hands with them, and get the desired solution developed in a minimal time. Hiring the right one is also a daunting task, so first, you should know how to get to the best company from all the ones that you have on your list. Once again, be sure enough that it will give you the platform consisting of properly implemented specifications.
Hence, as a merchant, if you want to adopt the ongoing trend of developing multi-service solutions, you can by following the steps mentioned above. As it would assist you in handling your venture easily without any issues.
Therefore, every trend is associated with the people, and it is because there are many innovative applications getting launched every day. If they like any of them and start using them iteratively in higher frequencies, it would result in entrepreneurs accepting the change and moving with the flow.
Similarly, there are intense requirements of super apps being generated among the people, and they also use them majorly to satisfy their purposes. So to take advantage of these needs of users, the merchants tend to develop their mega apps.